Data We Collect and Why We Need It
When you create an account, we collect your name, contact details, and the payment information you enter — including the mobile wallet numbers you link for JazzCash, Easypaisa, or Raast transactions. This is necessary to process deposits, verify withdrawals, and match your account to the correct
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payment rail. We also collect device and session data automatically: your IP address, browser type, and pages visited. This helps us detect unusual login attempts and keep your account secure. If you contact support, we retain that conversation so we can follow up accurately. We do
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not sell your personal data to third parties. Data shared with payment processors — such as the operators behind JazzCash and Easypaisa — is limited strictly to what those processors need to complete a transaction. We retain account data for as long as your account is
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active and for a further period required by applicable law. Where local law in Pakistan or in eligible regions imposes specific retention or disclosure obligations, we follow those rules. You can request a copy of your stored data or ask us to delete it by contacting
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our support team directly.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.